Contact Us
If you’d like to get to know who you are reaching out to, or have a specific query, our team profiles and details can be found on the About Us page here
General Enquiries:
Phone: 0800 783 043
Email: info@newground.co.nz
Postal Address:
PO Box 3131
Shortland Street, Auckland 1140
Head Office:
New Ground, Level 8
41 Shortland Street, Auckland 1010
New Ground Living
www.newgroundliving.co.nz
info@newgroundliving.co.nz
Complaints
If you have any concerns please let us know so that we can address the issue:
In the first instance please contact our Chief Operating Officer, Jonathan Holden.
If we do not fully address your complaint, your next step is to contact Financial Services Complaints Ltd (FSCL), an external dispute resolution provider. FSCL is an independent body approved by the Ministry of Consumer Affairs to operate in the financial services industry. Click here to go to the FSCL website.